Warranty Policy

Warranty Policy

Draft for your review – please confirm actual terms before publishing.

Frame Warranty

  • Carbon fiber frames: 5-year limited warranty against manufacturing defects
  • Aluminum frames: 5-year limited warranty against manufacturing defects

Component Warranty

Components (fork, drivetrain, brakes, wheels) carry a 1-year limited warranty against manufacturing defects, unless a longer warranty is provided by the component brand.

What Is Covered

Manufacturing defects in materials and workmanship under normal use, including structural failure of the frame.

What Is Not Covered

  • Normal wear and tear (tires, brake pads, chains, cables, bar tape)
  • Damage from accidents, misuse, or improper assembly
  • Unauthorized modifications or repairs
  • Paint damage and cosmetic wear

Warranty Process

Contact us with your order number, photos, and a description of the issue. We will evaluate and provide a solution – repair, replacement part, or replacement product – within a reasonable timeframe.