Warranty Policy
Draft for your review – please confirm actual terms before publishing.
Frame Warranty
- Carbon fiber frames: 5-year limited warranty against manufacturing defects
- Aluminum frames: 5-year limited warranty against manufacturing defects
Component Warranty
Components (fork, drivetrain, brakes, wheels) carry a 1-year limited warranty against manufacturing defects, unless a longer warranty is provided by the component brand.
What Is Covered
Manufacturing defects in materials and workmanship under normal use, including structural failure of the frame.
What Is Not Covered
- Normal wear and tear (tires, brake pads, chains, cables, bar tape)
- Damage from accidents, misuse, or improper assembly
- Unauthorized modifications or repairs
- Paint damage and cosmetic wear
Warranty Process
Contact us with your order number, photos, and a description of the issue. We will evaluate and provide a solution – repair, replacement part, or replacement product – within a reasonable timeframe.
