Warranty Policy

Warranty Policy

Draft for your review – please confirm actual terms before publishing.

cuadro Warranty

  • fibra de carbonoo cuadros: 5-year limited warranty against manufacturing defects
  • aluminio cuadros: 5-year limited warranty against manufacturing defects

Component Warranty

Components (horquilla, transmisión, frenos, ruedas) carry a 1-year limited warranty against manufacturing defects, unless a longer warranty is provided by the component brand.

What Is Covered

Manufacturing defects in materials and workmanship under normal use, including structural failure of the cuadro.

What Is Not Covered

  • Normal wear and tear (neumáticos, freno pads, cadenas, cables, Cinta de manillar)
  • Damage from accidents, misuse, or improper assembly
  • Unauthorized modifications or repairs
  • Paint damage and cosmetic wear

Warranty Process

Contact us with your order number, photos, and a description of the issue. We will evaluate and provide a solution – repair, replacement part, or replacement product – within a reasonable timecuadro.